Last Updated: September 24, 2026

This Privacy Policy explains how NAANDASH LLC dba CateringAIx (“Company,” “we,” “us,” or “our”), located at 5716 Sterling Street, Dublin, CA 94568, collects, uses, discloses, and protects your information when you visit or use our platform, website, mobile applications, AI-driven tools, and related services (collectively, the “Platform”).

Please read this Privacy Policy carefully. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to the practices described herein. If you do not agree, please discontinue use of the Platform.

1. Information We Collect

We collect information directly from you, automatically through your use of the Platform, and from third-party sources:

A. Information Provided Directly by You

  • Account & Profile Data: Name, email address, phone number, business name, physical billing/delivery address, and account login credentials.
  • Customer Transaction Data: Event details, guest count, dietary preferences, order history, special delivery instructions, and payment information (processed securely via third-party processors).
  • Vendor Profile Data: Business legal name, taxpayer identification number (EIN/SSN), health department permits, food safety certifications, insurance documents, bank/payout account details, menus, and pricing schedules.
  • Communications: Inquiries, feedback, customer support tickets, and messages exchanged through the Platform or via [email protected].

B. Information Collected Automatically

  • Device & Technical Data: IP address, browser type, operating system, device identifiers, and network connection details.
  • Usage & Behavioral Data: Pages viewed, search queries, vendor profiles visited, time spent on pages, referral URLs, and interactions with AI-driven recommendations.
  • Cookies & Tracking Technologies: Cookies, web beacons, and similar tracking mechanisms to keep you logged in, remember preferences, and analyze site performance.

2. How We Use Your Information

We use the collected information for the following business and commercial purposes:

  • Operating the Marketplace: To facilitate orders, bookings, and communications between Customers and Vendors.
  • Platform Operations & AI Enhancement: To process transactions, calculate pricing via proprietary tools/AI algorithms, improve platform functionality, and personalize user experience.
  • Vendor Verification: To verify licensing, health compliance, and insurance coverage of participating Vendors.
  • Customer Support & Communications: To respond to support queries, send order confirmations, provide updates, and deliver administrative or legal notices.
  • Marketing & Promotions: To send newsletters, promotional offers, and updates (you may opt out at any time).
  • Security & Legal Compliance: To detect and prevent fraud, enforce our Terms of Service, protect legal rights, and comply with state and federal legal obligations.

3. How We Share and Disclose Your Information

We do not sell your personal information. We share your information only in the following scenarios:

  • Between Customers and Vendors: When a Customer places an order, necessary event details, contact information, and delivery addresses are shared with the assigned Vendor to fulfill the catering request.
  • Service Providers: We share data with trusted third-party vendors who assist in operating the Platform (e.g., payment processors like Stripe, cloud hosting providers, customer support tools, and email delivery services).
  • Compliance and Legal Obligations: We may disclose information if required by court order, law, regulation, subpoena, or governmental request, or to protect the safety, rights, or property of NAANDASH LLC, our users, or the public.
  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of company assets, user data may be transferred as part of the business assets.

4. California Privacy Rights (CCPA / CPRA)

If you are a resident of California, you have specific privacy rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  • Right to Know / Access: You have the right to request information regarding the categories and specific pieces of personal information we have collected about you in the preceding 12 months.
  • Right to Delete: You have the right to request the deletion of personal information we have collected from you, subject to certain legal exceptions.
  • Right to Correct: You have the right to request correction of inaccurate personal information.
  • Right to Opt-Out of Sale or Sharing: NAANDASH LLC does not sell your personal information to third parties for monetary or other valuable consideration.
  • Non-Discrimination: We will not discriminate against you for exercising any of your California privacy rights.

To exercise any of these rights, please contact us at [email protected] with the subject line “California Privacy Request.”

5. Data Security & Retention

  1. Security Measures: We implement reasonable administrative, technical, and physical safeguards designed to protect personal data from unauthorized access, loss, misuse, or alteration. However, no internet transmission or electronic storage system is 100% secure.
  2. Data Retention: We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal and tax obligations, resolve disputes, and enforce our agreements.

6. Third-Party Links & Services

The Platform may contain links to third-party websites or services not operated by NAANDASH LLC. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party site you visit.

7. Children’s Privacy

The Platform is intended for adult users and is not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will delete it promptly.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When updates are made, we will revise the “Last Updated” date at the top of this policy. Continued use of the Platform after any modifications signifies your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

NAANDASH LLC dba CateringAIx

5716 Sterling Street

Dublin, CA 94568

Email: [email protected]